Bay Area, Sacramento, Davis, Elk Grove, Lincoln, Rocklin, Folsom, Granite Bay, El Dorado Hills, Wilton, Galt, Stockton, Modesto and Surrounding Cities.
916-214-6232 / 925-331-0202
[email protected]

1. Introduction

Valley Tile Pros Inc. (“we,” “us,” or “our”) operates the website valleytileprosinc.com (the “Site”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our Site or submit an inquiry.

If you have questions or concerns about this policy or our practices, please contact us using the information provided at the end of this document.

 

2. Information We Collect

We collect personal information that you voluntarily provide to us when you submit an inquiry or contact form on our Site. The information we may collect includes:

  • Full name
  • Email address
  • Phone number
  • Service/property address

 

We do not collect sensitive personal information (such as payment card numbers, Social Security numbers, or health data) through our Site.

 

3. How We Use Your Information

We use the personal information you provide solely to respond to your inquiry and communicate with you about your project or service request. Specifically, we use your information to:

  • Respond to your questions or service inquiries
  • Provide quotes or estimates for tile work
  • Schedule consultations or on-site visits
  • Follow up on open project requests

 

We do not send marketing emails, promotional newsletters, or SMS/text marketing messages. We will only contact you in direct response to your inquiry or for matters related to a service you have requested.

 

4. How We Share Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to third parties. We do not share your information with advertising networks, data brokers, or mailing list services.

We may share information only in the following limited circumstances:

  • With service providers who assist us in operating our business (e.g., email hosting), under strict confidentiality obligations
  • If required by law, regulation, or valid legal process
  • To protect the rights, property, or safety of Valley Tile Pros Inc., our customers, or others

 

5. Google Analytics

Our Site uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar tracking technologies to collect and analyze information about how visitors use our Site, such as pages visited, time spent on the Site, and general geographic location (not precise address).

This data is aggregated and anonymous — Google Analytics does not identify you personally. The information is used solely to help us understand how our Site is used and to improve the user experience.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

For more information on how Google uses data collected through our Site, please visit: https://policies.google.com/technologies/partner-sites

 

6. Cookies

Our Site may use cookies to support Google Analytics functionality as described above. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some Site functionality.

 

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected (e.g., responding to your inquiry or completing a service project) or as required by applicable law. Inquiry data is not stored in a long-term marketing database.

 

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

9. Children’s Privacy

Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

 

10. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of any future communications

 

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

 

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our Site after any changes constitutes your acceptance of the updated policy.

 

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

Valley Tile Pros Inc.

Website: valleytileprosinc.com

Contact us today!
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